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The latest reports from users having issues in Katy come from postal codes 77493, 77450 and 77449.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,676 ratings
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Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet | |
| Katy | Phone | |
| Katy | Phone | |
| Sugar Land | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Cicely Ross (@destindreama) reported fromFour Corners, Texas
@Xfinity @comcastbusiness @comcastcares if forcing me to go to sleep with this no service and don't even have a msg that service is down It better be up in 6 hrs for my girls to be homeschooled
- Todd Harris (@rubeharris) reported fromSugar Land, Texas
@Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- Ajcity (@ldowu_ajayi) reported fromFour Corners, Texas
@comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Thuy Nguyen (@troioiThuy) reported fromPecan Grove, Texas
Why did I wake up without any service from Xfinity AND T-mobile ?? ******* trash
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Marc Miller (@Cadeesdad) reported
Day 3 of no internet,thank you @FrontierCorp . I miss @Verizon and they're awesome service. So I said I'd never do this but hey @Xfinity, I know I said we could never be. I'm just wondering, how ya doing? Seeing anyone?
- chuck R. (@chuck46107) reported
@comcast You support veterans by charging the same price as anyone else, veteran or not.
- Marcus Larsson (@marcuslarsson) reported
@Xfinity We have an outage in my entire apartment building and the manager can't get a hold of an actual person to contact to get it fixed through your phone tree, any plans on not leaving hundreds of people without internet any time soon?
- Psych_THM (@PsychThm) reported
Hey @Xfinity I bought and you activated my new modem and now only one computer can get signal and my Orbi Wi-Fi routers are not getting signal anymore. What’s going on here. One computer says improper IP configuration. And now it says I’m affected by an outage?? Help me please.
- ElAgBboy (@ElAgBboy) reported
@Xfinity I have no problems connecting to xfinitywifi, but in some places I only see XFINITY on the list which needs a password.
- SPUDX4 (@R3tali8) reported
@BlackFlagMatter I wish KB would run Xfinity and win every damn race!!The next year do it in truck!Maybe he could do it all in the same year but he needs a quality seat, I know…JGR! The scary part of my statement is that he could probably do it.
- BETTY L MORRIS (@bttymrrs) reported
SO SICK OF THIS EQUITY" CRAP !!! IN MN., WHITE TEACHERS ARE TO BE FIRED "FIRST"....THIS IS "BS"....SO BLACKS ARE SPECIAL ? NO, NOT ANYMORE THAN WHITES, JUST LIKE,"COMCAST" IS USING THAT CRAP TO USE ALMOST ALL "BLACKS" IN COMMERCIALS...I HAVE NOT WATCHED ON COMM.JUST SWITCH CHANN
- Johanna Iwanicki (@muffy1421) reported
@Xfinity is the least reliable internet. Goes out constantly. Finally set up an appointment to have a technician come out and they canceled it though my internet still sucks. I hate how much I have to pay for crappy goods.
- 🏀DFBR: 14,168-5,362-520 (@KingFitch_H19) reported
Your internet is terrible in #StanislausCounty.. @Xfinity You always say there is no outages. Complete bs...
- BETTY L MORRIS (@bttymrrs) reported
ANDE WILLO NOT WATCH ANY COMM. THIS IS DISCRIMNATION""""" THIS IS WRONG.... AND HOPE COMCAST WILL PAY FOR BEING SO WOKE" & STUPID....BLACKS ARE ONLY 17% OF THE POPULATION....WONT WATCH ANY COMM. !!!!
